Privacy Notice

‍We will never sell your personal / company data to anyone, ever.

 

‍Why and how do we collect information?‍

 

‍Browsing our website:

 

Kate Oakley Marketing utilises cookies and tracking scripts on our website. This is in order to administer the site, analyse trends, track users' movements around the site, and gather aggregated information about site visitors as a whole, such as which countries our website traffic originates from. The platform we use is Google Analytics. Please view the Google privacy notice to view any necessary notices or consents for the collection and sharing of the data with Google.‍

 

Requesting further information:

 

Where you request further information on our services, you may be asked to provide your email address. In providing your email address, you are allowing consent for us to contact you in relation to your enquiry and to receive information on related services we provide. You may withdraw this consent opt-out of these communications at any time.

 

Businesses that use our services:

 

During our time providing marketing services to businesses, there are times where organisations provide us with confidential data in order for us to perform specific tasks e.g. to upload a contact list to an email platform. Information provided is solely used for the implicit purpose specified by the client. 

 

There are times when we use statistical data gathered from our clients’ websites and social media pages to enable us to analyse the success of campaigns and to look for trends and opportunities. This research supports decision-making on behalf of our clients.

 

‍Feedback surveys:

 

We may contact individuals from time to time for feedback on the services we are providing. This feedback may be requested within the application or we may at times use a 3rd party survey platform. These 3rd party platforms include Google Forms or TypeForm. 

 

Testimonials/case studies:

 

We will ask for implicit consent before publishing your business name or logo on any marketing materials, such as but not limited to, our website, email newsletters and advertisements. If you would like to keep our working partnership confidential then we will of course be happy to oblige. 

 

Information security and retention:

 

We make reasonable efforts to maintain a level of security that is appropriate to the risk associated with the processing of Personal Information. Internally, we maintain administration measures designed to protect information. For example, when outsourcing to freelancers/agencies, we will only ever share publicly-available information, unless otherwise agreed.

 

We encourage you to put passwords on any documents that are confidential and to consider encrypted methods of sharing files, for example Zivver. No information transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your Personal Information held by Kate Oakley Marketing  is not secure, you can contact us immediately. 

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‍Third-party links on website:

 

On our website, we have links to our social media pages. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware of when you leave our websites and to read the privacy notices of each website that collects personal information.‍

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Third-party data processors:

 

To perform our business operations we use a number of trusted service providers. We only transfer information that is required for the services offered. 

 

Quickbooks: Kate Oakley Marketing uses Quickbooks a third-party service provider for sending invoices. The only information stored on here is your account contacts name, email address and company name. Billing history is stored.  

 

Mailchimp: Kate Oakley Marketing uses Mailchimp to send email newsletters. The only information stored on here is your name, company name and email address.
 

G-Suite: We store documents on Google Drive. We use Google Docs, Sheets and Forms to enable us to perform our service to clients. We use G-Suite for emails. 

 

Asana: We use Asana to manage projects and plan our workload. We don’t share confidential data on this platform. 

 

For more information about the use of these technologies  and their data provisions, please refer to their specific privacy notices.

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‍Privacy Notice Changes‍:

 

We reserve the right to make changes to this privacy notice at any time. We update the ‘last updated’ data at the top of the page when we make any changes to align with current operations and laws.

 

‍Contact:

 

If you have a question regarding our processing, you can contact us.